USERMANUALAXISQ1931–EThermalNetworkCamera
AXISQ1931–EThermalNetworkCameraAccessingtheProductClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputerkeyb
AXISQ1931–EThermalNetworkCameraMediaStreamsMediaStreamsTheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyourn
AXISQ1931–EThermalNetworkCameraMediaStreamsTheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’sManualf
AXISQ1931–EThermalNetworkCameraMediaStreamsNote•<ip>=IPaddess•TheAxisproductsupportsQuickTime6.5.1andlater.•QuickTimeaddslatencytothevideostream
AXISQ1931–EThermalNetworkCameraSettingUptheProductSettingUptheProductTheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopenthepro
AXISQ1931–EThermalNetworkCameraVideoandAudioVideoandAudioThevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:•V
AXISQ1931–EThermalNetworkCameraVideoandAudio•Video&Audio>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectang
AXISQ1931–EThermalNetworkCameraVideoandAudioStreamProlesAstreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverl
AXISQ1931–EThermalNetworkCameraVideoandAudio3.Toincludedateandtime,selectIncludedateandIncludetime.4.Toincludeatextstring,selectIncludetextandenterthe
AXISQ1931–EThermalNetworkCameraVideoandAudio4.FromtheActionslist,selectOverlayText5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dwillbereplac
AboutthisDocumentThismanualisintendedforadministratorsandusersofAXISQ1931–EThermalNetworkCamera,andisapplicabletormware5.55andlater.Itincludesinstruc
AXISQ1931–EThermalNetworkCameraVideoandAudioSelectMicrophonetouseanexternalmicrophoneorLinetouseaLineindevice,e.g.anaudiomixerformultiplemicrophonesor
AXISQ1931–EThermalNetworkCameraVideoandAudioNoteAudioclipscannotbeusediftheproduct’saudiofunctionalityisenabled.TheaudiofunctionalityisenabledontheAud
AXISQ1931–EThermalNetworkCameraLiveViewCongLiveViewCongYoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowin
AXISQ1931–EThermalNetworkCameraLiveViewCongBrowserViewerDescriptionAMCRecommendedviewerinInternetExplorer(H.264/MotionJPEG).QuickTimeH.264.Javaapplet
AXISQ1931–EThermalNetworkCameraLiveViewCongFormoreinformationaboutI/Oports,seeI/OPorts,onpage44.NoteAmulti-connectorcable(availablefromAxis)isrequire
AXISQ1931–EThermalNetworkCameraDetectorsDetectorsMotionDetectionMotiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.Mot
AXISQ1931–EThermalNetworkCameraDetectorsMotionDetectionParametersTheparameterscontrollingmotiondetectionaredescribedinthetablebelow:ParameterObjectSiz
AXISQ1931–EThermalNetworkCameraApplicationsApplicationsThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctionalityt
AXISQ1931–EThermalNetworkCameraApplicationsIftheAxisproductisresettofactorydefault,installedapplicationsandtheirsettingsareremoved.Forinformationabout
AXISQ1931–EThermalNetworkCameraEventsEventsTheAxisproductcanbeconguredtoperformactionswhendifferenteventsoccur,forexample,startarecordingwhenmotionis
togetherwithhouseholdorcommercialwaste.Directive2012/19/EUonwasteelectricalandelectronicequipment(WEEE)isapplicableintheEuropeanUnionmemberstates.Topr
AXISQ1931–EThermalNetworkCameraEventsAvailableactionsinclude:•OutputPort—activateanI/Oporttocontrolanexternaldevice.•OverlayText—displayanoverlaytext,
AXISQ1931–EThermalNetworkCameraEventsRecipientsRecipientsreceivemedialesandnoticationmessages.Thefollowingrecipientsareavailable:RecipientUsewithact
AXISQ1931–EThermalNetworkCameraEvents4.SelecttheemailproviderfromtheProviderlist.5.EntertheuserIDandpasswordfortheemailaccount.6.ClickTesttosendateste
AXISQ1931–EThermalNetworkCameraRecordingsRecordingsTheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:•Tostartacontinuousr
AXISQ1931–EThermalNetworkCameraLanguagesLanguagesMultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedinthe
AXISQ1931–EThermalNetworkCameraSystemOptionsSystemOptionsSecurityUsersUseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Securi
AXISQ1931–EThermalNetworkCameraSystemOptions3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.4.SettheHTTPSConnectionPolicyforthedi
AXISQ1931–EThermalNetworkCameraSystemOptions1.GotoSystemOptions>Security>Certicates.2.ClickCreateself-signedcerticateandprovidetherequestedinf
AXISQ1931–EThermalNetworkCameraSystemOptionsNetworkBasicTCP/IPSettingsTheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneo
AXISQ1931–EThermalNetworkCameraSystemOptionsping-l408-t<IPaddress>Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)arp-s
AXISQ1931–EThermalNetworkCameraTableofContentsHardwareOverview...5Connectors...
AXISQ1931–EThermalNetworkCameraSystemOptionsPrimary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserverisop
AXISQ1931–EThermalNetworkCameraSystemOptionsEnable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnPT
AXISQ1931–EThermalNetworkCameraSystemOptionsDependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.SNMPv1/v2providesthelowestlevelofsecurit
AXISQ1931–EThermalNetworkCameraSystemOptionsStorageSDCardNOTICE NOTICENOTICETopreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitis
AXISQ1931–EThermalNetworkCameraSystemOptions6.ClickConnect.ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderSt
AXISQ1931–EThermalNetworkCameraSystemOptionsSupportSupportOverviewTheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshooti
AXISQ1931–EThermalNetworkCameraSystemOptionsFileUploadFiles,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploada
AXISQ1931–EThermalNetworkCameraMulti-ConnectorCable(soldseparately)Multi-ConnectorCable(soldseparately)WhenconnectingexternalequipmenttotheAxisproduct
AXISQ1931–EThermalNetworkCameraMulti-ConnectorCable(soldseparately)12 V max 50 mA12ABConnectiondiagramAI/OconguredasinputBI/OconguredasoutputI/Oconn
AXISQ1931–EThermalNetworkCameraTroubleshootingTroubleshootingCheckingtheFirmwareFirmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneof
AXISQ1931–EThermalNetworkCameraHardwareOverviewHardwareOverview456321781Powerconnector2I/Oandaudioterminalconnector3Networkconnector4StatusindicatorLE
AXISQ1931–EThermalNetworkCameraTroubleshooting1.InUNIX/Linux,typethefollowingfromthecommandline:arp-s<IPaddress><serialnumber>tempping-l40
AXISQ1931–EThermalNetworkCameraTroubleshootingTheIPaddresshasbeenchangedbyDHCPIPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddressh
AXISQ1931–EThermalNetworkCameraTroubleshootingThemaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxisproduct.SeeTechnicalSpecicat
AXISQ1931–EThermalNetworkCameraTechnicalSpecicationsTechnicalSpecicationsFunction/groupItemSpecicationsModelsAXISQ1931–EImagesensorUncooledMicrobol
AXISQ1931–EThermalNetworkCameraTechnicalSpecicationsFunction/groupItemSpecicationsAudiostreamingTwo-way,FullduplexAudiocompressionAACLC8/16kHz,G.711
AXISQ1931–EThermalNetworkCameraTechnicalSpecicationsFunction/groupItemSpecicationsApprovalsEN55022ClassA,EN50121-4,EN55024,EN61000-6-1,EN61000-6-2FC
AXISQ1931–EThermalNetworkCameraTechnicalSpecications•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.•Viewingonpoorlyperformingclien
UserManualVer.M1.17AXISQ1931–EThermalNetworkCameraDate:July2013©AxisCommunicationsAB,2013PartNo.52747
AXISQ1931–EThermalNetworkCameraHardwareOverviewControlbutton-Thecontrolbuttonisusedfor:•Resettingtheproducttofactorydefaultsettings.Seepage46.•Connect
AXISQ1931–EThermalNetworkCameraAccessingtheProductAccessingtheProductToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.Theprod
AXISQ1931–EThermalNetworkCameraAccessingtheProductAccessfromtheInternetOnceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).Toaccesstheprod
AXISQ1931–EThermalNetworkCameraAccessingtheProductClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformationabou
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