Axis 5800 User Manual download pdf (Page 19)

AXIS 5800+ Mobile Troubleshooting 19

Troubleshooting

Check the following if you experience problems when trying to print:

•Make sure the

Bluetooth

antenna of the AXIS 5800+ Mobile print server is pointing

upwards for best performance.

•

Bluetooth

Wireless Technology must be enabled on your print server - this function is

enabled by default. To enable/disable - browse to the internal web pages of your AXIS

5800+ Mobile print server. Click admin | Network settings | Detailed view | Bluetooth.

Make sure the

Bluetooth

Enabled "Yes" radio-button is selected.

• When printing from a mobile phone, make sure you are printing to a PCL4 printer. Refer

to your printer manufacturer to check that you are using a PCL4 printer.

• When printing from a mobile phone, make sure that the printer is connected to the AXIS

5800+ Mobile LPT1 port. Refer to Connecting the Hardware on page 5 for information on

the location of the LPT1 port on the print server.

• Make sure that the

Bluetooth

devices are located within 10 meters (approx. 30 feet) from

each other, closer if there are solid objects in between.

• Make sure that your printer is connected to the correct printer port of the AXIS 5800+

Mobile. Go to admin | Network settings | Detailed view | Bluetooth and make sure the

physical port you have chosen to print from is selected: LPT1 or LPT2 for printing from a

laptop and LPT1 for printing from a mobile phone.

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Axis 5800 User Manual Page 19