Axis 0220-004 Datasheet Page 38

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  • TROUBLESHOOTING
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AXIS 213 PTZ
Support
If you contact the Axis support desk, please help us help you resolve your problems expediently by
providing a server report, log file and a brief description of the problem.
Server Report - go to Setup > System Options > Support Overview. The server report contains important
information about the server and its software, as well as a list of the current parameters.
Log file - go to Setup > System Options > Logs & Reports. The Log file records events within the unit
since the last restart of the system and can prove a useful diagnostic tool for troubleshooting.
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