Axis Q1931-E User Manual

AXISQ1931–EPTMountThermalNetworkCameraUserManual

AXISQ1931–EPTMountThermalNetworkCameraAccesstheProductFormoreinformationaboutactionrules,seeEventsonpage31.ToshowthemanualtriggerbuttonsintheLiveViewp

AXISQ1931–EPTMountThermalNetworkCameraMediaStreamsMediaStreamsTheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyourne

AXISQ1931–EPTMountThermalNetworkCameraMediaStreamsTheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualfo

AXISQ1931–EPTMountThermalNetworkCameraMediaStreamsNote•<ip>=IPaddess•TheAxisproductsupportsQuickTime6.5.1andlater.•QuickTimemayaddlatencytothevi

AXISQ1931–EPTMountThermalNetworkCameraSetUptheProductSetUptheProductTheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheprod

AXISQ1931–EPTMountThermalNetworkCameraVideoVideoItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:•Videostream.Seepage15.•Streamproles

AXISQ1931–EPTMountThermalNetworkCameraVideo•Overlaysettings.SeeOverlayonpage17.ClickSavetoapplythenewsettings.H.264H.264,alsoknownasMPEG-4Part10/AVC,i

AXISQ1931–EPTMountThermalNetworkCameraVideoToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.CameraSettingsTheVideo>CameraS

AXISQ1931–EPTMountThermalNetworkCameraVideoOverlayImageAnoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isus

AXISQ1931–EPTMountThermalNetworkCameraVideo2.UnderOverlaySettings,selectIncludetext.3.Enterthemodier#Dand,optionally,additionaltextwhichwillbedisplay

AboutthisdocumentThismanualisintendedforadministratorsandusersoftheAXISQ1931–EPTMountThermalNetworkCamera,andisapplicabletormware5.55andlater.Itinclu

AXISQ1931–EPTMountThermalNetworkCameraConfiguretheLiveViewPageConfiguretheLiveViewPageYoucancustomizetheLiveViewpageandalterittosuityourrequirements.Iti

AXISQ1931–EPTMountThermalNetworkCameraConfiguretheLiveViewPageUserDenedLinksTodisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,g

AXISQ1931–EPTMountThermalNetworkCameraPTZ(PanTiltZoom)PTZ(PanTiltZoom)PresetPositionsApresetpositionisasavedviewthatcanbeusedtoquicklysteerthecamerato

AXISQ1931–EPTMountThermalNetworkCameraPTZ(PanTiltZoom)AdvancedDeviceSettingsTheDeviceSettingswindowdisplaysdriverspecicsettings.Theappearanceofthiswi

AXISQ1931–EPTMountThermalNetworkCameraPTZ(PanTiltZoom)4.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispasse

AXISQ1931–EPTMountThermalNetworkCameraDetectorsDetectorsShockDetectionEnableShockDetectionfromtheDetectorsmenu.Shockdetectionisused,forexample,togener

AXISQ1931–EPTMountThermalNetworkCameraDetectorsParameterObjectSizeHistorySensitivityHighlevel(100%)Onlyverylargeobjectstriggermotiondetection.Anobject

AXISQ1931–EPTMountThermalNetworkCameraApplicationsApplicationsThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctio

AXISQ1931–EPTMountThermalNetworkCameraApplicationsIftheAxisproductisresettofactorydefault,installedapplicationsandtheirsettingsareremoved.Forinformati

AXISQ1931–EPTMountThermalNetworkCameraApplications4.Clickanddragthelinetothedesiredpositionintheimage.5.ClickToggletochangethedirectionthatthecrosslin

SafetyThisproductcomplieswithIEC/EN/UL60950-1andIEC/EN/UL60950-22,SafetyofInformationTechnologyEquipment.Theproductshallbegroundedeitherthroughashield

AXISQ1931–EPTMountThermalNetworkCameraApplications4.ToaddanexcludeareaclickAddExclude.NoteEnablingVisualconrmationmayintroducevideolatency.5.Clickthe

AXISQ1931–EPTMountThermalNetworkCameraEventsEventsTheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,the

AXISQ1931–EPTMountThermalNetworkCameraEvents-MotionDetection–Triggertherulewhenmotionisdetected.SeeMotionDetectiononpage25.-ShockDetected–Triggertheru

AXISQ1931–EPTMountThermalNetworkCameraEvents•PTZControl-PresetPosition–Gotoapresetposition.•RecordVideo–Recordvideotoaselectedstorage.•SendImages–Send

AXISQ1931–EPTMountThermalNetworkCameraEventsSchedulesSchedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisd

AXISQ1931–EPTMountThermalNetworkCameraRecordingsRecordingsTheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:•Tostartacont

AXISQ1931–EPTMountThermalNetworkCameraLanguagesLanguagesMultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplay

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsSystemOptionsSecurityUsersUseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsIEEE802.1XIEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofw

AXISQ1931–EPTMountThermalNetworkCameraSystemOptions3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.4.CopythePEM-formattedreques

AXISQ1931–EPTMountThermalNetworkCameraTableofContentsHardwareOverview...6ConnectorsandButtons...

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsIPv6AddressCongurationIfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtot

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsAXISVideoHostingSystem(AVHS)AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetacc

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsSelectUsethehostnametosetthehostnamemanually.SelectEnabledynamicDNSupdatestodynamicallyupdatelocalD

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsFTPTheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPserverca

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsThefollowingtrapsareavailable:•Coldstart•Warmstart•Linkup•AuthenticationfailedSNMPv3providesencrypt

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsIfthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoption

AXISQ1931–EPTMountThermalNetworkCameraSystemOptions4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.5.Ifrequired,selectThesharerequireslo

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsSupportSupportOverviewTheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubl

AXISQ1931–EPTMountThermalNetworkCameraSystemOptionsFileUploadFiles,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.To

AXISQ1931–EPTMountThermalNetworkCameraTroubleshootingTroubleshootingChecktheFirmwareFirmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.O

AXISQ1931–EPTMountThermalNetworkCameraTableofContentsConnectors...56PerformanceConsiderations...

AXISQ1931–EPTMountThermalNetworkCameraTroubleshooting5.Reinstalltheproduct,referringtotheInstallationGuide.Iftheemergencyrecoveryproceduredoesnotgetth

AXISQ1931–EPTMountThermalNetworkCameraTroubleshootingProblemswithstreamingH.264ProblemswithAXISMediaControl(InternetExploreronly)Toenabletheupdatingof

AXISQ1931–EPTMountThermalNetworkCameraTroubleshootingVideocannotberecordedCheckthattheSDcardisnotwriteprotected(thatis,readonly).SDcardcannotbemounted

AXISQ1931–EPTMountThermalNetworkCameraTechnicalSpecificationsTechnicalSpecificationsFunction/groupItemSpecicationsModelsAXISQ1931-EPTMountImagesensorUn

AXISQ1931–EPTMountThermalNetworkCameraTechnicalSpecificationsFunction/groupItemSpecicationsVideocompressionH.264(MPEG-4Part10/AVC,BaselineproleandMai

AXISQ1931–EPTMountThermalNetworkCameraTechnicalSpecificationsFunction/groupItemSpecicationsCasingIP66-ratedmetalcasing(Aluminium)withintegrateddehumid

AXISQ1931–EPTMountThermalNetworkCameraTechnicalSpecificationsFunction/groupItemSpecicationsVideomanagementsoftware(notincluded)AXISCameraCompanion(sof

AXISQ1931–EPTMountThermalNetworkCameraTechnicalSpecificationsRS485/RS422TX(B)3RS485/RS422TX(A)4TXpairforRS422and4-wireRS485ImportantTherecommendedmaxim

UserManualVer.M1.10AXISQ1931–EPTMountThermalNetworkCameraDate:June2014©AxisCommunicationsAB,2014PartNo.57352

AXISQ1931–EPTMountThermalNetworkCameraHardwareOverviewHardwareOverviewNO NONOTICE TICETICENeverremoveboththesunshieldandthePTMountbracket.Oneofthemmus

AXISQ1931–EPTMountThermalNetworkCameraHardwareOverviewPowerConnector2-pinterminalblockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpow

AXISQ1931–EPTMountThermalNetworkCameraAccesstheProductAccesstheProductToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.Thepro

AXISQ1931–EPTMountThermalNetworkCameraAccesstheProductThedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,thep