Axis P3346-V User Manual download pdf (Page 46)

AXIS P33 Series - System Options

Support

The Support Overview page provides valuable information on troubleshooting and contact information, should you require

technical assistance.

The System Overview page provides an overview of the camera’s status and settings. Information that can be found here

includes the camera’s firmware version, IP address, security, event and image settings and recent log items. Many of the

captions are also links to other pages where you can make adjustments to the camera’s settings.

Logs & Reports

When contacting Axis support, please be sure to provide a valid

Server Report with your query. The Access Log is automatically

included in the server report.

Information - the Server Report and Parameter List may prove

useful when troubleshooting a problem or when contacting the Axis

support web.

• System Log - Provides information about system events.

• Access Log - By default, the Access Log lists all failed

attempts to access the camera but can be configured to

list all connections to the camera, whether successful or not. Go to Support > Logs & Reports > Configuration

and select the desired level of information from the list. See Configuration - From the drop-down lists, select the

level of information to be added to the System Log and Access Log files and the permitted size of the log files., on

page 46 for more information.

The Access Log is useful for various purposes such as tracking all access to the camera, simple web attraction

tracking, system analysis and troubleshooting.

• Server Report - Provides information about the server status and should always be included when requesting

support.

• Parameter List - Shows the unit's parameters and their current settings.

• Connection List - Lists all clients that are currently accessing video. It is also used for system analysis and

troubleshooting.

• Crash Report - Generates an archive with debug information for all running applications. This will typically take

several minutes to generate. Technical support may ask for this information if you report a problem.

Configuration - From the drop-down lists, select the level of information to be added to the System Log and Access Log files

and the permitted size of the log files.

The default information level for the Access Log is set to Critical & Warnings, i.e. failed connections. However, in an error

situation and when requesting support, set it to the highest information level - Critical & Warnings & Info.

For the Log Level for Email, select from the drop-down list the level of information to send as email and enter the destination

email address.

1 2 ... 41 42 43 44 45 46 47 48 49 50 51 ... 67 68

No comments

Axis P3346-V User Manual Page 46