Axis Q1755 User Manual Page 36

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36
AXIS Q1755 - System Options
reset are:
•the boot protocol (DHCP or static)
•the static IP address
•the default router
•the subnet mask
•the system time
Default - the default button should be used with caution. Pressing this returns the camera's settings to the factory
default values (including the IP address).
Dome Status
Upgrade Server - See<< Upgrading the Firmware, on page 39.>>
Support
Support Overview
The Support Overview page provides valuable information on
troubleshooting and contact information, should you require
technical assistance.
System Overview
System Overview provides an overview of the camera’s status
and settings. Information that can be found here includes the
camera’s firmware version, IP address, security, event and image
settings and recent log items. Many of the captions are also links
to the proper Setup page to conveniently make adjustments in
the camera’s settings.
Logs & Reports
When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically
included in the server report.
Information - the Server Report and Parameter List may prove
useful when troubleshooting a problem or when contacting the
Axis su
pport web.
System Log - Provides information about system events.
Access Log - By default, the Access Log lists all failed
attempts to access the camera but can be configured to
list all connections to the camera, whether successful or
not. Go to Support > Logs & Reports > Configuration
and select the desired level of information from the list.
See Configuration, on page 37 for more information.
The Access Log is useful for various purposes such as
tracking all access to the camera, simple web attraction
tracking, system analysis and troubleshooting.
Server Report - Provides information about the server
status and should always be included when requesting
support.
Parameter List - Shows the unit's parameters and their current settings.
Connection List - Lists all clients that are currently accessing video and audio. It is also used for system analysis and
troubleshooting.
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