Axis P1311 User Manual download pdf (Page 33)

AXIS P1311 - System Options

Maintenance

• Restart - The camera is restarted without changing any settings.

• Re

store - The unit is restarted and most current settings are reset to factory default values. The settings that do not

reset are:

• the boot protocol (DHCP or static)

•

the static IP address

• the default router

• the subnet mask

• the product interface language

• the system time

• the IEEE 802.1x settings

• Defaul

t - The default button should be used with caution. Pressing this returns the camera's settings to the factory

default values (including the IP address).

Upgrade Server - See Upgrading the firmware, on page 38.

Support

The Support Overview page provides valuable information on troubleshooting and contact information, should you require

technical assistance.

System Overview provides an overview of t

he camera’s status and settings. Information that can be found here includes the

camera’s firmware version, IP address, security, event and image settings and recent log items. Many of the captions are also

links to the proper Setup page to conveniently make adjustments in the camera’s settings.

Logs & Reports

When contacting Axis support, please be sure to provide a valid

Server Report with your query. The Access Log is automatically

included in the server report.

Information - The Server Report and Parameter List may prove

useful when

troubleshooting a problem or when contacting the Axis

support web.

• Syst

em Log - Provides information about system events.

• Access Log - By default, the Access Log lists all failed

attempts to access the camera but can be configured to

list all connections to the camera, whether successful or not. Go to Support > Logs & Reports > Configuration

and select the desired level of information from the list. See Configuration, below, for more information.

The Access Log is useful for various purposes such as tracking all access to the camera, simple web attraction

tracking, system analysis and troubleshooting.

• Server Report - Provides information about the server status and should always be included when requesting

support.

• Parameter List - Shows the unit's parameters and their current settings.

• Connection List - Lists all clients that are currently accessing video and audio. It is also used for system analysis

and troubleshooting.

Configuration - From the drop-down lists, select the level of information to be ad

ded to the System Log and Access Log files

and the permitted size of the log files.

The default information level for the Access Log is set to Critical & Warnings, i.e.

failed connections. However, in an error

situation and when requesting support, set it to the highest information level - Critical & Warnings & Info.

For the Log Level for Email, select from the drop-down list the level

of information to send as email and enter the destination

email address.

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Axis P1311 User Manual Page 33

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