Axis P5522 User Manual download pdf (Page 38)

AXIS P5522–E PTZ Dome Network Camera

System Options

• the subnet mask

•thesystemtime

• the IEEE 802.1X settings

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The

Axis product can also be reset to factory default using the control button, see Reset to factory default settings, on page 39.

To test the product’s PTZ mechanics, click Test under PTZ Status.

For information about ﬁrmware upgrade, see Upgrading the ﬁrmware, on p age 41.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting a nd contact information,

should you require technical assistance.

See also Troubleshooting, on page 41.

System Overview

To get an overview of the Axis product’s status a nd settings, go to System Options > Support > System Overview. Information that

can be found here includes ﬁrmware version, IP address, network and security settings, event settings, image settings and recent log

items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If

contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be conﬁgured to list all connections to the

product (see below).

Server Report - Provides information

about the product status in a popup wind ow. The Access Log is automatically included

in the Server Report.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or

when contacting Axis Support.

Connection List - Lists a ll clients tha t are curre ntly accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conﬁguration.

The Access Log can be conﬁgured to list all connections to the product (select Critical, Warnings & Info). If required, a different log

level can be used when sending emails.

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Axis P5522 User Manual Page 38