Axis 0213-004 Datasheet download pdf (Page 22)

AXIS 292 - Troubleshooting

For additional assistance, please contact your reseller or check the product’s support pages on the Axis

Website at http://www.axis.com/techsup

Wrong source type selected. Select automatic detection of source type or specify the correct source type.

When modifying a source in the

video source list, the AXIS 292

reconnects to a different source.

The AXIS 292 always reconnects to the first source in the video source list.

Initial connection very slow

The initial connection to a new

video source takes a long time.

This is normal behavior, as caching a new source always takes longer. The decoder will connect much more quickly the

second time.

No audio out

Audio not available. Check if audio is supported and enabled on the encoder. Check the cabling used. Check that the volume out from the

decoder is high enough.

Problems with alarms from video encoders

Alarm has no effect Check that the correct source (video encoder) name is used.

The source may be out of service - check this by pressing the Connect to button in the video source list.

If using HTTP notification for the alarm, check that the message is correctly URL-encoded. See the online help in the video

encoder.

See also the Server log, which may contain relevant information.

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Axis 0213-004 Datasheet Page 22